Questions

• How can I edit my personal information?
• How do I create a new group within iSociety?
• How do I find someone on iSociety?
• How do I join a group?
• How do I report abuse on iSociety?
• What do I do when I'm no longer interested in a certain group?
• What should I do when I forget my password?
• What's the difference between an open and a closed group?
• Where do I change the privacy settings for a group?
• Why is it important that I enter my real personal information in iSociety?

Questions & Answers

How can I edit my personal information?

Once logged in, click on "Settings" on the top right corner of the screen. Here you can change all your personal information like e-mail address, password, language, name, date of birth, phone number, etc. To edit any one of these, click the "edit" link next to the appropriate field. The cool thing about iSociety is that all your communities and organisations are immediately up-to-date with your modifications.
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How do I create a new group within iSociety?

Go to the groups page using the link in the top menu. On the right you'll find the link "create a group". This will lead to a form asking you the necessary data to create the group. This is also the place where you'll indicate whether you want an "open" or "closed" group. Important: since iSociety is a communication tool, only "real" groups are admitted.
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How do I find someone on iSociety?

iSociety is a communication tool for communities and organisations and is built around these two concepts. If you want to find an individual you'll have to do this through means of a group. In the phonebook of each group you'll find the e-mail address and phonenumber of the group members. Everyone decides for him- or herself in which group to display which information.
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How do I join a group?

Click in the menu on the link "Groups". Enter part of the name of the group you want to look for. Once you've located your group, you can click the "join group" link. If the group is an "open" group, you are automatically approved. If the group is of the "closed" kind, an administrator must first approve your application (also see "What's the difference between an open and a closed group").
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How do I report abuse on iSociety?

When you notice a user who you suspect is not who he/she claims he/she is, you can report this at info@isociety.be. Here you can also report improper use of a group.
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What do I do when I'm no longer interested in a certain group?

Go to "groups". On the top you'll see a list of the groups you are subscribed to. On this page you can click on "Stop following". This way you'll stop receiving messages from this group but you'll remain a member until you click on "leave this group" within the group page.
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What should I do when I forget my password?

At the bottom of the login page of iSociety you'll find a link "Forgot your password". Here you enter your e-mail address and you'll receive an e-mail with instructions on how to reset your password.
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What's the difference between an open and a closed group?

Anyone can join an open group, without the approval of an administrator. To join a closed group, you'll first need to be approved by the group administrator. The administrator can also ask you for some more information.
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Where do I change the privacy settings for a group?

Go to the group where you want to change your privacy settings. On the righthand side of the screen, click on "privacy settings". On this screen you can change your preferences.
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Why is it important that I enter my real personal information in iSociety?

iSociety is in the first place a tool for communities and organisations to communicate with its members in a safe and transparent way. Since communities and organisations like to know who they're communicating with, it is essential all personal information is correct. iSociety can also be used for personal communication, and everybody likes to know who he/she is talking with.
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